Refund policy

Paying off
Payment can be made via Zain Cash or cash on delivery 
The amounts will be calculated in Jordanian Dinars.

Exchange and return
When requesting to return a product because it arrived to the customer damaged or inconsistent with what the customer requested from the site, the return shipping fees are borne by the Henna Balsam website.
The replaced/returned product must be in its original condition and original packaging, and it has not been used, opened, or changed the packaging features of the product.